Am I able to cancel my order after it is confirmed?

Unfortunately, you cannot cancel a confirmed order. You can still return & refund an order within 30 days of your purchase. 

Which are the different payment methods?

You can pay at SUNBEAMsystem.com with the alternatives below:

  1. Payment with card VISA, Mastercard and other local cards.
  2. Direct Bank transfer (Only provided for some markets)

How do I know that my order is confirmed?

As soon as your order is approved and the payment is made you will receive an order confirmation to your email address. During larger offers and promotions, you might have to wait a few hours before you receive the order confirmation email.

How do I know my order has been shipped?

When your order is sent from our warehouse you will receive an email and/or text message saying the order is on its way to you.

Can I change, add or remove an item in my order?

At this moment no, we have no support in our system for alterations in a paid order.