How do I make a return?
If you wish to return unwanted items by postal services, please send the items together with the Delivery Returns Form (enclosed with your order) to SUNBEAMsystem within 30 days of the date on which you received the items, to the following address:
BOOMERANG DISTRIBUTION OÜ
C/O DHL VÄSTBERGA
VÄSTBERGA ALLE 41
SE-126 86 STOCKHOLM
We suggest that the items are sent by either international priority registered post with your local post office or economy shipment, through UPS, DHL or EMS so that you can track your items. We also suggest that you retain the receipt of posting or proof of shipment and the tracking number until the purchase price has been refunded.
You are liable for paying the return delivery costs unless you are returning the items because they are faulty. You have a legal obligation to take reasonable care of the items while they are in your possession and will be responsible for the risk of damage during transport.
How do I know my return is received by you?
When your return has been received by our warehouse, you will be informed. Remember to always ask for a receipt from the postal office when making the return.
When is it possible to make a return?
We offer you, as a private customer, a 30-day return policy for unused items. Valid from the day you receive the order.